You can place the Display DS application in debug mode which will force it to sync every 5 minutes.
- Disarm the device from the manager, then click on the DS application and double click the logo. The app will indicate that it switched to debug mode and will upload a log file.
- If a website or video is playing you can touch the top right corner, then top left, then bottom right and bottom left (like a backwards Z) and it will go in debug mode.
Do the same to get out of debugging mode.
Display DS app - User Guide | RTF-SC-0007 | Rev. 4