Workarounds and Retail Modes
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      Workaround - Samsung retail Mode

      Here you will find instructions on how to make a Samsung Retail Mode inactive. And then perform a factory reset.

      List of Content: 

       

      Before we start: 

      To perform a factory reset, the device requires at least 10% of battery.

      We suggest making sure the device has more than the minimum or keep it plugged into a reliable power source while following this procedure.

      Steps: 

      First Part: Deactivation

      1. Open the Retail Mode app.
      2. Click select store setting and enter the code (by default 5444).
        code

      The following devices use different passwords: 

      • Z series (Fold and Flip): Ret@il-7398
      • S22 series: Reta!l-9102
      3. Tap on Display Mode Setting and then activate Deactivate Retail Mode.
      active
      4. A warning message will pop up. Click ok to confirm the deactivation.

      Second Part: Factory reset

      1. Now that the Samsung Retail Mode app is inactive. Go back to the launcher.
      2. Go to Settings. Then you can either:
        1. Tap General management > Factory data reset.
        2. Search for "Factory reset" > Factory data reset.
      3. Tap Reset.
      4. In case there are either information or external apps installed, tap Delete all.

      Video: 

      HubSpot Video