The following are instructions on how to have Samsung Retail Mode running in the background (collecting data) while SmartCircle is in the Foreground showing contents.
Steps:
- Factory Reset and enroll the device to the SmartCircle network as per normal
- How to factory reset If the device comes pre-installed with Samsung Retail Mode you need to remove it using this procedure before you can factory reset
- Assign your device using your enrollment code with this procedure
- Once the device is enrolled and SmartCircle is working
- Unlock SmartCircle by pressing 5 times at the bottom right corner and entering your store code
- Open any web browser and Go to: http://retailsamsung.com/
- In the search bar look for the model of the device you wish to install
- Once you arrive at the device you wish to download click on the model
- You will see a Download list... (see example below for the Samsung A53)
- Only download the APK file
- The phone will ask you to approve permissions (grant them), download and install the SRM Apk
- Click on Store Settings / You will be asked to enter a password (this may vary by model)
- Z series (Fold and Flip): Ret@il-7398
- S22 series: Reta!l-9102
- Enter into Restore Settings / Application Settings / Prevent Force Stop
- Check the boxes for Display 4 and RDM ****Very important****
- Go back to the main menu and click on Screensaver Settings
- Uncheck the box for Screensaver enable (to disable the Screensaver of this app)
- Screensaver password (also shown in the video): M729Q16K8546