Workaround - LG retail mode

STEP 1: Check if your LG device type is a RDU or IDU

  1. Go to Settings > About device > Model number
    1. RDU (Retail Demo Unit) - If the Model number is LG-H870V then your phone is RDU
    2. IDU (Inventory Demo Unit) - If the Model number is not LG-H870 (doesn't have V in the Model ID), then your phone is IDU
    3. Example: LG-H870 is a LG G6

 


Scr. 0208-07

Scr. 0208-08

Scr. 0208-09

Scr. 0208-10

 

IMPORTANT: Passwords used across LG retail mode. Make sure to follow the capitalization at all times.

Series

Service password

Master password

G, V

103729

L310MC570G

 

STEP 2: Contact your SmartCircle representative for specific instructions based on the device type and model.

 

 

Retail mode workaround (LG) | RTF-SC-0208 | Rev. 6
 

Retail Mode removal using a Windows computer

First Steps. 
1. Go to https://dl.google.com/android/repository/platform. -> tools -> latest -> windows.zip and Download SDK Platform -> Tools for Windows
2. Extract the folder “ platform-tools ” to your “Desktop”
3.  On your computer press Windows Button + R > Type cmd > Ok
4.  Type “cd Desktop/ platform-tools”
5.  Proceed with the steps below according to the device’s brand
 
Second Steps. 
1. Settings > General > About phone > Software info > Build number (Tap 5 times on it)
2. Settings > General > Developer options > USB debugging: On
3. Press Allow and ok in the pop-up windows on the device
4. On your computer press Windows Button + R > Type cmd > Ok
5. Copy and paste this:
adb shell am start-S "com.android.settings/.Settings\$DeviceAdminSettingsActivity"
6. Hit Enter
7. On the device: Deactivate the Retail mode
8. On the computer (cmd) copy and paste this:
adb uninstall--user 0 com.lge.retailmode
9. Hit Enter
 
New LG's 
1. Download this app to access the developer options 
https://apkpure.com/developer-options-shortcut/com.stylish.developeroptions
2. Continue with the steps above