Troubleshooting - Video Price-tag screen goes either white or black

Some android devices are displaying either white or black screens when their price-tag video should be displayed


To display the price tags on smartphones, Android devices use a native App called Android System WebView. Sometimes if they don't have all the updates, the app would not work as expected.


  1. Open Google Play and search for "Android WebView".
  2. Uninstall the updates by tapping the uninstall button.
  3. This action will open a popup to confirm. Tap Uninstall again.
  4. Now search for "Android WebView" again and install the updates by clicking the update button.

All done! 

This process will ensure that the latest updates are installed correctly and the Android device will run perfectly.