Workaround - Android campaign shows a black screen or lower speed

Some devices show price tag content in a lower speed than it should or does not show it at all

This problem is not only causing a delay but also shows the animations and videos as if they were glitching.

Solution:

To display the price tags on smartphones, some Android devices use a native App called Android System WebView. Sometimes if they don't have all the updates, the app would not work as expected.

Please follow the steps below.

Steps:

  1. Open Google Play and search for "Android WebView".
  2. Uninstall the updates by tapping the uninstall button.
    WebView-uninstall
  3. This action will open a popup to confirm. Tap Uninstall again.
    WebView-uninstall2
  4. Now search for "Android WebView" again and install the updates by clicking the update button.
    WebView-Update

All done! 

This process will ensure that the latest updates are installed correctly and the Android device will run perfectly.