Display app (Chromebook)
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      Removing Retail/Demo Mode on a Chromebook Using Chromebook Recovery Utility

      The Chromebook Recovery Utility is the official and most reliable method to remove Retail/Demo Mode. It reinstalls ChromeOS in verified mode, effectively removing all demo restrictions.

      Requirements:

      • A separate computer (Windows, Mac, Linux, or another Chromebook).

      • A USB drive or SD card with at least 4GB of space.

      • Your Chromebook’s model number.

      Steps to Remove Retail Mode:

      1. Install the Utility:

      2. Create Recovery Media:

        • Launch the utility and click Get Started.

        • Enter your Chromebook’s model number.

        • Insert your USB/SD card and follow the prompts to create recovery media.

      3. Enter Recovery Mode on Your Chromebook:

        • Turn off the Chromebook.

        • Press Esc + Refresh + Power.

        • Release the keys when the recovery screen appears.

      4. Recover ChromeOS:

        • Insert the recovery USB/SD card.

        • Follow the on-screen prompts to reinstall ChromeOS.

        • After completion, your Chromebook will restart in normal verified mode, removing Retail Mode.

      Important Notes:

      • This process erases all local data.

      • Recovery media is the most reliable method to remove Retail/Demo Mode, even for devices with firmware restrictions.