SmartCircle Help Center

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SmartCircle Help Center

Head office and Onboarding

Head office and Onboarding

Set of instructions and guides on our smartcircle.net platform for Head Office

Prepare your Network

SmartCircle network requirements

Checklist: Setting Up WiFi for Slow Internet & Bulk App Downloads

Location Configuration

PIN code

Features - App guard

Invite managers to location

How to protect your Android devices on display from malicious use

How to add installation instructions on enrollment page

User Guide - How to enroll a device with a different SKU (EAN/UPC)

Fixture and Location Configuration

How to Edit planogram and what can be edited

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Campaigns

Creating campaigns for Display (On Device)

Create a campaign that opens an APP on interaction

Creating campaigns for Display (Playlists)

Creating campaigns for Remote DS

RemoteDS - How to create video for TV mounted in portrait orientaion

Where to find the device specific ID (SCID)

How to fix freezing or lagging video on TV Screens that is part of a playlist campaign using Native Video Player

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Troubleshooting

Troubleshooting - Disconnected device

Troubleshooting - The campaign is not playing on one device

Xiaomi - Steps to Prevent Background App Killing

Metrics

Sessions

Dashboard

Reports

How to filter data based on specific requirements

Device popularity -Location planogram heatmap

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Access Configuration

Where to Find the Enrollment Code for your store

Price Tag Manager

User Guide - How to change prices in your Price Tag Manager