Problem
An app icon shows on top of a running campaign and on top of all screens including the home screen
Solution
Go to Settings > Accessibility > Select the app in question
Disable the shortcut
English
![SmartCircle_Logo_2020-1.png]](https://support.sensormedia.com/hs-fs/hubfs/SmartCircle_Logo_2020-1.png?width=40&height=40&name=SmartCircle_Logo_2020-1.png){kind=logo}
An app icon shows on top of a running campaign and on top of all screens including the home screen
Go to Settings > Accessibility > Select the app in question
Disable the shortcut