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Removing Retail/Demo Mode on a Chromebook Using Powerwash and Developer Mode

Retail/Demo Mode on Chromebooks is designed for store displays and demo units. It prevents permanent changes to the system and auto-resets after each session. However, users can sometimes exit Retail Mode using Powerwash or Developer Mode.

Method 1: Powerwash (Factory Reset)

  1. At the login screen, press Ctrl + Alt + Shift + R.

  2. Click Restart.

  3. In the Powerwash dialog, select Powerwash → Continue.

  4. The Chromebook will reset, clearing all local data.

Note: On many Retail Mode devices, Powerwash alone may not fully remove Retail Mode, as the demo image may automatically restore itself.

Method 2: Enabling Developer Mode

  1. Turn off your Chromebook.

  2. Press and hold Esc + Refresh + Power to enter Recovery Mode.

  3. At the “OS verification is OFF” screen, press Ctrl + D.

  4. Confirm to enable Developer Mode. The Chromebook will erase all local data and reboot into Developer Mode.