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How to remove Samsung Retail Mode

Here you will find instructions on how to make a Samsung Retail Mode inactive. And then perform a factory reset.

Before we begin: 

To perform a factory reset, the device requires at least 10% battery or leave it charging.

 

Step 1: Deactivate

  1. Open the Samsung Retail Mode app.

  2. Tap on Store Settings and enter the code: Reta!l-9102

     

    Samsung-Retail-pass

3. Tap Display Mode Setting and then Deactivate Retail Mode.

active

4. A warning message will pop up. Click "OK" to proceed.

An additional code may be required to disable Retail Mode.

  • password for S25 Series: S252o25!
  • password ZFold6: F0ld62024!
  • password Flip6: Fl!p62024!
  • password Galaxy S24FE: S24fe2024!
  • password for Galaxy A36 -  A36_2o25!
  • password for Galaxy A56 - A56_2o25!
  • password for Galaxy A26 - A26_2o25!
  • password for Flip7 - Fl!p72025!
  • password for Fold7 - F0ld72025!

*Please note that the ''o'' is not a number on some devices but an letter instead. Thank you! 

 

Step 2: Factory Reset 

  1. Now that you've turned off Retail Mode, go back to the main screen.

  2. Open Settings. From there, you can: Tap General Management > Reset > Factory data reset. Or search for "Factory reset" and select it.

  3. Choose Reset.

  4. If you have any apps or data you didn't download from the app store, tap Delete all.

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