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User Guide - Android Factory reset

A factory data reset, is a procedure used to restore the device's original system state and manufacturer settings.

If you need to perform a factory reset and you have SmartCircle Display already installed use Method 1 or 2. Move to Method 3 if you are preparing for a setup.

This process will remove all accounts, previous settings, and data (including images, videos, etc.) stored on the device. If a particular method is failing try another one. 

 

Method 1:

  1. Open Display 4 app and disarm it
  2. Tap on the 3 dots in the top right of the app
  3. Choose prepare for sale

This will unassign the device and factory reset it 

 

Method 2:

  1. Open Display 4 app and disarm it
  2. Tap on the button - Enroll this device
  3. Type the enrollment code of the location
  4. Choose Unassign
  5. Choose yes when it prompts you to factory reset the device

If the device is already running as part of a campaign, it will first be necessary to unregister the SmartCircle Display app.

Method 3:

  1. Swipe up to open the main menu.
  2. Go to Settings, then choose one of the following options:
    1. Tap on General Management > Factory Data Reset
    2. Search for "Factory reset" > Factory Data Reset
  3. Tap on Reset.
  4. If there is any information stored on the device or external apps installed, tap on Erase All.

Video:

 

This is NOT recommended, but if it is not possible to perform the factory reset, proceed with a Basic Installation.. Please note that the device may not work correctly and may require additional support in the long term.