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العربية - مصر
Čeština
Deutsch
Español
Français
Polski
Português - Brasil
Slovenčina
Presenter (iOS)
In-Store Manuals
Display (Android)
Presenter (iOS)
Retail Modes
Workarounds
RemoteDS
Troubleshooting
SmartCircle Display for Windows
Display app (Chromebook)
Remote DS for Samsung TV
General Information
FAQ
Head office and Onboarding
Prepare your Network
Location Configuration
Campaigns
Troubleshooting
Metrics
Access Configuration
Price Tag Manager
Sales Tools
For Developers
ESL
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Back to home
SmartCircle Help Center
In-Store Manuals
Presenter (iOS)
In-Store Manuals
Display (Android)
Presenter (iOS)
Retail Modes
Workarounds
RemoteDS
Troubleshooting
SmartCircle Display for Windows
Display app (Chromebook)
Remote DS for Samsung TV
General Information
FAQ
Head office and Onboarding
Prepare your Network
Location Configuration
Campaigns
Troubleshooting
Metrics
Access Configuration
Price Tag Manager
Sales Tools
For Developers
ESL
esl
In-Store Manuals
Step-by-step instructions on how to install, maintain and remove the SmartCircle app in your stores
Quick in-store manual
Unassign a device (from a web browser)
Display (Android)
User Guide - How to install Display with a QR (Android)
User Guide - SmartCircle Basic installation (Android)
User Guide - Enroll an Android device to a fixture and position
User Guide - How to disarm (unlock, deactivate) the SmartCircle Display app
User Guide - How to unassign (remove) the SmartCircle Display app
User Guide - How to move/change the device to a new position
User Guide - Android Factory reset
User Guide - Choosing SKU (EAN / UPC)
User Guide - What does the Display main Screen show
User Guide - How to turn off/deactivate an alarm
In-store: Unable to initialize the camera
In-store: Troubleshoot QR code scanning problems
In store: Display app fails to install during QR provisioning
How to activate/deactivate - device administrator
Features - Display (Android) general list of features
How to remove app shortcuts
See more
Presenter (iOS)
User Guide - How to install SmartCircle Presenter (iOS)
User Guide - Enroll an iOS device to a fixture and position
Uninstalling SmartCircle Presenter
Presenter screens
Exiting Presenter media for iOS device access
Keep Presenter in the foreground
Remove Presenter from the foreground
Features - Presenter app for iOS devices
See more
Retail Modes
How to remove Samsung Retail Mode
How to remove Xiaomi demo mode
How to remove Asus Zenfone demo mode
How to remove Sony retail mode
How to remove LG retail mode
How to remove Motorola retail mode
How to remove TCL Demo Mode
How disable Demo Mode on NOKIA G10
How to remove Huawei retail mode
How to remove Alcatel Retail Mode using a PC
How to remove iOS retail mode
SmartCircle alongside OPPO demo mode
How to exit OnePlus Demo Mode and factory reset the device
How to disable Honor Retail Mode
See more
Workarounds
Protect settings feature does not work on LG devices
Workaround - Samsung battery optimization
Xiaomi workaround - Display app gets killed out of working hours
Xiaomi workaround - Locking the Display app from the recent apps button
Huawei workarounds - Display app gets killed
Motorola workaround - Display app gets killed out of working hours
Nokia workaround - Display app gets killed out of working hours
Workaround - Sony “STAMINA mode”
Oppo workaround - Display app gets killed out of working hours
Xiaomi workaround - Disable MIUI 12 optimization
Workaround - Fixing Apple devices disconnectivity on iOS 16.1
Xiaomi Workaround - Camera is not loading on some devices
Workaround - VIVO
Workaround: Problem enabling Accessibility Services on Display app after install
Honor - Display app gets killed
How to remove RDX on a Windows PC
How to switch out of S-Mode on Windows PC
Installing Microsoft Copilot on a PC running SmartCircle
Understanding “iPhone Not Available” and How to Prevent It
See more
RemoteDS
How to install SmartCircle Remote DS via sideloading or Google Play store
How to enroll a device with Remote DS app
Assign target devices to Remote DS
Remote DS - Home screen
Exit the SmartCircle Remote DS app
Unassign Remote DS
Uninstalling SmartCircle Remote DS
Ideal Specs for a Remote DS player
SmartCircle Play360 - Installation Guide
In-store: RemoteDS app does not start as a launcher
Features - Remote DS app for Android TV boxes and Android TVs
See more
Troubleshooting
In-store: Black screen on devices
Sidebar appears during campaigns
How to Install an APK on an Android TV
Recommended settings for router and WiFi network
Choose the best channel for your WiFi
Screen brightness on phone is very low
Workaround - TECNO Screen Brightness issues
Troubleshooting webview issue - white or black screen, slow responce or missing videos
Campaigns do not display on the external screen of Samsung Z Flip 5 and Z Flip 6
In store: The device displays the wrong price
Honor gestures not working
Device is locked by factory reset protection
How to enable restricted permissions on Android 14 and higher
Black line at the bottom of the screen cuts off part of the template
Troubleshooting - In-store: No internet connection
Realme - Troubleshooting steps to stop killing background apps
See more
SmartCircle Display for Windows
User Guide - How to install SmartCircle Display in Windows laptop
User Guide - How to uninstall SmartCircle Display on Windows laptops
Workaround for Windows laptop error: “The App You’re Trying to Install Isn’t a Microsoft-Verified App”
How to Install Display app on Windows laptop 11 Without a Microsoft Account
Windows app features
See more
Display app (Chromebook)
Install Display app on Chromebooks
Removing Retail/Demo Mode on a Chromebook Using Powerwash and Developer Mode
Removing Retail/Demo Mode on a Chromebook Using Chromebook Recovery Utility
Remote DS for Samsung TV
How to install Remote DS on Samsung TV
How to enroll Remote DS on Samsung TV
Features - Remote DS app for Samsung TV and Samsung Smart Monitors
How to manually install the Samsung DS Remote app on a Samsung TV from a USB
